AudioVerse Privacy Policy
Your privacy is our priority.
Introduction
Welcome to AudioVerse! This Privacy Policy explains how AudioVerse ("we," "us," or "our"), located at 721 Bourbon Street, New Orleans, LA 70116, collects, uses, and protects your personal information when you use our website, AudioVerse.com, and our related services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. This policy is effective as of October 26, 2023.
Information We Collect
We collect various types of information to provide and improve our Services, including:
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Personal Information:
This includes your name, email address, and any other information you voluntarily provide when you create an account, subscribe to our newsletter, or contact us.
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Usage Data:
We collect information about how you use our Services, such as the podcasts you listen to, the pages you visit, and the time spent on each page. This data helps us understand user behavior and improve our platform.
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Device Information:
We may collect information about the device you use to access our Services, including the device type, operating system, and unique device identifiers.
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Cookies and Similar Technologies:
We use cookies and similar technologies to track your activity on our Services and collect certain information. Cookies are small data files stored on your device that help us remember your preferences and improve your experience. See our
Cookies Policy
for more information.
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Location Data:
With your consent, we may collect precise or approximate location information through features like IP address analysis to personalize content and recommend podcasts relevant to your region (like New Orleans jazz history if we detect you're in Louisiana). You can disable location services on your device.
How We Use Your Information
We use the information we collect for various purposes, including:
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Providing and Improving Services:
To operate and maintain our Services, personalize your experience, and develop new features.
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Communication:
To send you newsletters, updates, and promotional materials. You can opt-out of receiving these communications at any time.
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Analytics:
To analyze usage patterns, understand user behavior, and improve our Services.
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Security:
To protect our Services and users from fraud, unauthorized access, and other illegal activities.
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Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
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Personalization:
To recommend podcasts and content that aligns with your interests, drawing from your listening history and provided data. Imagine suggesting more Creole cooking content to someone who frequents "Creole Kitchen Chronicles."
Here's a table summarizing how we use your data:
Data Usage Summary
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Data Category
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Purpose of Use
|
Legal Basis
|
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Personal Information (Name, Email)
|
Account management, communication, newsletters
|
Consent, Legitimate Interests
|
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Usage Data (Podcasts listened to, pages visited)
|
Service improvement, personalization, analytics
|
Legitimate Interests
|
|
Device Information
|
Service optimization, security
|
Legitimate Interests
|
|
Cookies
|
Functionality, personalization, analytics
|
Consent
|
Sharing Your Information
We may share your information with the following categories of recipients:
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Service Providers:
We use third-party service providers to assist us with various aspects of our Services, such as hosting, analytics, and marketing. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
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Business Partners:
We may share anonymized and aggregated data with our business partners to improve our Services and offer relevant promotions.
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Legal Authorities:
We may disclose your information to legal authorities if required by law or legal process.
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Podcast Creators:
With your explicit consent, we may share your listening data with the creators of podcasts you listen to, allowing them to tailor content or offer exclusive material.
We do not sell your personal information to third parties.
We work with trusted partners like Bayou Data Analytics, a firm located here in New Orleans (1441 Canal Street, Suite 1000), for data analysis. Their privacy policy complements ours to further safeguard your data during processing.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
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Encryption:
We use encryption to protect sensitive data during transmission.
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Access Controls:
We restrict access to personal information to authorized personnel only.
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Regular Security Assessments:
We conduct regular security assessments to identify and address potential vulnerabilities.
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Employee Training:
Our employees receive training on data security and privacy best practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
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Access:
You have the right to access the personal information we hold about you.
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Correction:
You have the right to correct any inaccurate or incomplete personal information.
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Deletion:
You have the right to request the deletion of your personal information.
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Objection:
You have the right to object to the processing of your personal information.
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Restriction:
You have the right to restrict the processing of your personal information.
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Data Portability:
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
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Withdrawal of Consent:
If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer, Jean-Pierre Clement, at [email protected] or call us at (504) 555-0100. We will respond to your request within 30 days.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
AudioVerse
721 Bourbon Street
New Orleans, LA 70116
Email: [email protected]
Phone: (504) 555-0100
Data Protection Officer: Jean-Pierre Clement, [email protected]